Contact Us

Whatever your question, we’re here to help.

Customer Service Inquiries

Please get in touch about any issues you’re having, and we’ll try our best to respond with 24 hours.

For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details or visit Support Center to request help by submitting a Customer Service ticket . We normally respond to all tickets within 1 working day. Please check the Terms & Conditions for more details.

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United States +1 (614) 662 8067 Mon-Fri 9AM-5PM (PT)

Need to return a product? Visit our Warranty Policy for returns information.

Wholesales and Business Customers:

If you are a wholesaler or business customer, please feel free to visit Wholesale Center for more information. Or you could send an inquiry to for detailed guidance.